Contact us

General support

Email us at [email protected]. We aim to respond within 2 business days. For faster help with common issues, please include:

• What you were trying to do.
• What happened instead (a screenshot helps a lot).
• Your account email (so we can find the deck or sync state).
• Platform — Android version / iOS version / web browser.

Billing & refunds

For purchases made on Android or iOS, refunds are handled by Google Play and Apple respectively — you'll usually get a faster response going through their built-in refund flow first. For purchase disputes or billing questions we can help with, see our Refund Policy and include "Billing" in your email subject.

Data & privacy requests

For data access, correction, deletion, or porting requests under GDPR / UK GDPR / CCPA / CPRA, email [email protected] with "Privacy" in the subject line. We aim to respond within 30 days. See our Privacy Policy for the full list of rights and how we handle data.

Press & partnerships

For press enquiries, interviews, content partnerships, or education-program enquiries: email [email protected] with "Press" or "Partnership" in the subject line.

Company

Flashcards World SL · registered in Spain. For postal correspondence, please request our address by email; we don't publish it here to limit spam mail.